Kundvård

CUSTOMER SERVICE

Tapinbirdie.se Service Hours are Monday to Friday from 8am to 5pm CET — Central European Time. Please email us at hej@tapinbirdie.se and a member of our team will get back to you as soon as possible. 

 

PAYMENT, PRICING & PROMOTIONS

We accept the following payment methods: Amex, Apple Pay, Google Pay, Klarna, Mastercard, VISA, Paypal.

 

SHIPPING & DELIVERY

We ship all orders via PostNord. Orders are processed within 24-48 business hours of placing your order before being shipped. With high demand items, your order may be backordered or delayed. You will be notified if there are anticipated delays. When placing your order, it is important to submit accurate shipping information. We will ship to the address provided and will not be liable for lost packages due to incorrect shipping information. We will only ship to matching billing and shipping addresses and will not ship to P.O. Boxes. When using PayPal we will only ship to "confirmed" addresses. 

 

RETURNS

 

Domestic Returns

Please send returns to following adress:

Tap in Birdie AB

Geografigränd 6

24635 Löddeköpinge

and email order-id + reason at hej@tapinbirdie.se

 

 

International Returns

Please email hej@tapinbirdie.se

 

Merchandise may be returned for a refund within fourteen (14) days of the original purchase date only when accompanied by the original sales receipt, original packaging and packaging materials. After fourteen days (14) all sales will be final and merchandise will not be eligible for return, store credit, or exchange. Merchandise that has been worn, used, altered or damaged will not be accepted for a return. 

Please contact customer service if you have any questions prior to processing a return.